Purpose:
The Sault Area Hospital is seeking a motivated Senior Network Administrator with a specialization in enterprise networking who will work closely with a cross-functional and collaborative team to deliver high quality solutions focused on continuous service improvement. The Senior Network Administrator is responsible for the implementation, administration, management, and support of the enterprise network communications infrastructure and related systems at Sault Area Hospital. This includes the evaluation, planning, development, implementation, and upgrading all network systems. May also be responsible for working with the hospital’s electronic patient chart, ensuring it is accurate, efficient and protected. This position reports to the Manager of Information Technology & Biomed, Sault Area Hospital.
Duties and Responsibilities:
1. Install, configure, test, maintain, monitor, and troubleshoot the network communications infrastructure at SAH as well as related systems.
2. Responsible for day-to-day administration of voice/data/wireless networks.
3. Demonstrated ability to program network equipment (switches, routers, firewalls) in an enterprise environment with current technologies.
4. Participate in process reviews, workflow analysis and redesign primarily related to the implementation of the network systems.
5. Maintain networks (infrastructure and medical), including security, e-mail, print, and backup servers and their associated operating systems, software, and storage.
6. Provide expertise in the evaluation and/or testing of network solutions, leading assigned teams to facilitate implementation of applications.
7. Coordinate the transition to live environment of business/clinical network infrastructure and related systems.
8. Deliver infrastructure based support services to the Sault Area Hospital community. This includes but not limited to Network, Servers, desktop computers, printers, telephony devices, handhelds, and other equipment.
9. Recommend, schedule, and perform network and system improvements, upgrades, and repairs.
10. Serve as a resource person, providing consultation and timely support to user groups.
11. Serve as primary point of contact for internal resources, vendors, and users identifying and resolving issues, preparing and communicating routine reports.
12. Perform incident resolution following ITIL framework - on-site analysis, diagnosis, and resolution of complex IT infrastructure problems including network and servers, and recommend and implement corrective hardware/software solutions, including off-site repair as needed.
13. Perform audits as scheduled or requested and providing custom reports, including data and analysis of findings in a timely efficient manner.
14. Develop Request for Proposal documents, collaborating with users to define functional specifications and leading the project team through the evaluation/selection of information technology systems.
15. Maintain knowledge of current technology in the healthcare environment.
16. Provide support following all standards, policies and procedures set out by the organization.
17. Other duties as assigned.
Qualifications:
• College diploma or university degree in Information Technology or related field
• Minimum 3 years of experience designing and managing enterprise networks
Knowledge and Skills:
• Ability to work effectively and efficiently as a team member in a fast-paced environment in stressful situations.
• Customer service, interpersonal and telephone skills. Ability to read, write and communicate to perform the duties of the position
• Computer literacy in a Cisco network environment, Microsoft operating system environment, VmWare Workspace One, Webex, Cisco Telephony are an asset.
• Demonstrated knowledge of current security technologies – Next-Gen Firewalls (IDS/IPS, VPN, MFA), as well as endpoint security.
• Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
• Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
• Behaviour consistent with Hospital Mission, Values and Standards of Performance.
• Knowledge and Skills specific to the position.
• Experience in implementations and administration of current enterprise networking platforms.
• Knowledge of systems analysis and design techniques, including security best practice methodology.
• Knowledge and experience working with virtual computing environments - VmWare virtualization technology (VDI and ESXI).
• Knowledge of project management methodologies, process review and improvement, and principles of change management.
• Ability to create and deliver effective presentations for a group.
• Able to interpret and apply hospital policies.
• Analytical and problem solving skills.
• Able to synthesize and communicate reported data.
• Able to work off-hours/weekends when required for commissioning and decommissioning of equipment, downtime windows, and critical incidents.
Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted from time to time.
To apply to this exciting opportunity please send a cover letter and resume outlining how your knowledge, experience, and personal attributes are a good fit with the requirements of this position.
